+607-553 0365 odvcai@utm.my

CLIENT CHARTER

CLIENT CHARTER

DEPARTMENT OF DEPUTY VICE CHANCELLOR (ACADEMIC & INTERNATIONAL)

  • Provide friendly service to customers accurately and quickly.
  • Formulate and implement University academic policies in line with national and global educational aspirations.
  • Ensure academic quality assurance is complied with based on established standards.
  • Offers a conducive learning environment and infrastructure.
  • To ensure a holistic and balanced academic programme that meets the needs of the industry.
  • Improving the quality of teaching and learning.

PIAGAM PELANGGAN

JABATAN TIMBALAN NAIB CANSELOR (AKADEMIK & ANTARABANGSA)

  • Memberi perkhidmatan yang mesra kepada pelanggan dengan tepat dan cepat.
  • Menggubal dan melaksanakan dasar akademik universiti selaras dengan aspirasi pendidikan nasional dan global.
  • Memastikan jaminan kualiti akademik dipatuhi berdasarkan piawaian yang ditetapkan.
  • Menawarkan persekitaran pembelajaran dan prasarana yang kondusif.
  • Memastikan program akademik yang holistik dan seimbang serta memenuhi keperluan industri.
  • Menambahbaik kualiti pengajaran dan pembelajaran.